FAQs

WRC offers services to those experiencing domestic violence, sexual assault, dating violence, stalking, and/or human trafficking in Lackawanna and Susquehanna Counties. Services for survivors’ non- offending significant others are available as well.

No. All of WRC’s services are offered at no cost to survivors and their non-offending significant others.

WRC provides comprehensive support services for individuals experiencing domestic violence, sexual assault, dating violence, stalking, and human trafficking. Our services include crisis intervention, safe housing, legal advocacy, counseling, and prevention education. All services are confidential and available 24/7 to ensure safety and support for survivors.

WRC serves anyone in Lackawanna and Susquehanna Counties who are facing domestic violence, sexual assault, dating violence, stalking, or human trafficking. Whether you are in crisis, need legal assistance, or are seeking a safe place, our services are available to you at no cost.

Yes, confidentiality is a top priority at WRC. All conversations and services provided are strictly confidential to protect your privacy and ensure your safety. Whether you contact us for crisis support, legal advocacy, or any other service, you can trust that your information will be kept secure and private.

WRC offices are open Monday through Friday 9:00 am to 5:00 pm. WRC hotline is available 24 hours a day.

Every person’s situation is different.  If possible, bring essential items such as identification, important documents, medications, and personal belongings.  Discuss what items you should bring with your advocate prior to accessing emergency safe house.

WRC most commonly assists dogs and cats, but will provide a safety plan and work diligently to provide assistance for any companion animal you have under your care.

WRC’s Pet Program can assist survivors and their pets with short-term safe house or kenneling accommodations, and meet other varying needs depending on available resources. WRC’s Pet Program can also provide supplies for several pets including food, crates, pet carriers, bowls, litter pans, cat litter, pet beds, collars, and leashes to name a few.

WRC’s Direct Service Advocates will gather necessary information from you about your pets and their needs. WRC’s Pet-related services are tailored to each Program Participant and their pet.

The Justice Center combines the skills of advocates and attorneys to act in the interest of survivors of domestic and/or sexual violence within the legal system. Due to the increased risk of violence/abuse upon separation and subsequent legal action, attorneys representing in domestic/sexual violence cases have a unique set of factors to consider in representation. Justice Center attorneys are therefore trained in the dynamics of domestic and sexual violence and provide representation through a trauma-informed lens. The structure of the Justice Center offers attorneys and advocates the unique benefit of shared knowledge of domestic and sexual violence, and a shared purpose of safety and justice for persons who have experienced domestic and/or sexual violence.

The Justice Center represents in Protection from Abuse, Sexual Violence Protection Orders, Custody, Spousal and Child Support, Divorce, Immigration, and other civil legal matters related to the abuse. The Justice Center does not do estate planning or criminal representation.

As with all WRC services, representation by the Justice Center comes at no cost to the participant. However, the participant may be responsible for certain fees or court-related costs.

All referrals come through the WRC. A WRC advocate will assess your needs and determine if you are eligible for a referral. The Justice Center then further assesses eligibility for civil legal assistance, including verifying applicable income guidelines. Participants who experience an escalation of domestic and/or sexual violence are a priority for referral.

Contact WRC’s 24/7 hotline and our advocates will discuss the legal options/remedies that are available to you.

Legal advocacy and accompaniment are available to WRC program participants at no cost to survivors or their families.

If possible, bring essential items such as identification, important documents, medications, and personal belongings. If you cannot gather these items, don’t worry—our team will help you access what you need.

Yes, our facilities are equipped to accommodate children, and we offer specialized services to support their well-being.

The length of stay varies based on individual needs and circumstances. Our advocates will work with you to develop a plan for safe, long-term housing.

Our safe housing services are available to individuals and their children and/or dependents in immediate danger due to domestic/dating or sexual violence, stalking, or human trafficking.

No, an individual can walk in Monday through Friday during office hours to meet with an advocate. Appointments can be scheduled as well by calling WRC’s hotline.

In order to maintain a level of confidentiality and safety for those who come to WRC to receive services, WRC does not have a sign on our office building.

No.  WRC provides support and services to survivors regardless of what point of the relationship they are in.  WRC meets survivors where they are at.  That could mean helping a survivor to flee or it could be safety planning with a survivor to remain as safe as possible in the place where they are at.

WRC may be able to assist you in relocating or sheltering your pets in a safe space.  Please call WRC’s 24/7 crisis hotline to discuss your specific situation with an advocate.

No. WRC provides support and services to survivors regardless of what point of the relationship they are in. WRC meets survivors where they are at. That could mean helping a survivor to flee or it could be safety planning with a survivor to remain as safe as possible in the place where they are at.

WRC may be able to assist you in relocating or sheltering your pets in a safe space. Please call WRC’s 24/7 crisis hotline to discuss your specific situation with an advocate.

WRC’s advocates will gather necessary information from you about your pets and their needs. WRC’s pet-related services are individually tailored to each program participant and their pets.

While transportation is not generally a service that WRC can provide, please call WRC’s hotline and speak to an advocate to discuss the possibility of assistance in getting to WRC’s offices.